FAQ

How do I print my certificate after completing a course?
Note: You can only print a certificate after a course is marked COMPLETE. See the end of this tutorial for common issues if you are unable to print your ce...
Wed, 2 Jun, 2021 at 2:04 PM
How do I log as an administrator?
Go to www.tapseries.com.  Click on the "Administration" button in the top navigation bar.  Type in your administrator username and password...
Thu, 13 Feb, 2020 at 4:46 PM
Forgot Username?
Steps on how to retrieve your username: 1. Click on "Forgot Username?"  2. Select which course you're enrolled in, and enter your em...
Thu, 16 Jul, 2020 at 2:41 PM
How do I add a student?
Open an Internet Browser (Google Chrome, Mozilla Firefox, Microsoft Edge or Safari). Go to the page www.tapseries.com. Go to "Administration.&q...
Thu, 13 Feb, 2020 at 2:51 PM
How to take the Food Manager Certification exam
After taking the Food Manager training course, you will need an Exam Proctor. If you are already scheduled with an exam, your proctor will tell you what y...
Wed, 24 Jul, 2019 at 2:24 PM
How do I log in to a course?
Open an Internet browser (Google Chrome, Mozilla Firefox, Microsoft Edge or Safari). Go to https://www.tapseries.com. Click on "Login to Course&...
Thu, 13 Feb, 2020 at 4:11 PM
How do I change the language of a course?
Open an Internet browser (Internet Explorer, Google Chrome, Safari, etc.) and navigate to www.tapseries.com. Click the "Login to Course" butto...
Thu, 1 Apr, 2021 at 10:03 AM
How do I print a course study guide?
Open an Internet browser (Internet Explorer, Google Chrome, Safari, etc.) and navigate to www.tapseries.com. Click the "Login to Course" butto...
Thu, 13 Feb, 2020 at 2:12 PM
How do I request a correction or change of information on a course certificate?
Click here to navigate to the Certificate Name Change Request form.  Fill out and submit the form. Do not forget to fax a copy of your photo ID to 818-8...
Tue, 1 Sep, 2020 at 4:25 PM
How do I place an order as an administrator?
Open an Internet browser (Internet Explorer, Google Chrome, Safari, etc.) and navigate to www.tapseries.com. Click the "Administration" button i...
Thu, 13 Feb, 2020 at 1:45 PM