If you did not purchase the program from www.tapseries.com and have not received an administrator user name and password from us directly, you cannot add a student because you should already have a student user name and password. You need to start the course and enter your user name and password there. If you do not have a student user name and password, you need to contact the person or company you received the email from.

If you have an administrator user name and password and cannot add a student, you can only add as many students as the amount of courses purchased. You need to purchase more courses to add more students. If you need to purchase more courses, click here.