Possible causes for not being able to login are:

  1. You have the wrong user name and/or password. Call technical support at 888-826-5222 to get your user name and password.
  2. You clicked on the wrong course from the Course Menu screen. Please verify the correct course and click here to try again.
  3. You are typing your user name and password into the wrong page. Please click here to go to the correct page.
  4. You may not be enrolled in the course. See below.
  5. If you did not purchase the course from our website www.tapseries.com, you bought the course through another vendor and they need to create your user name and password and send it to you. Please contact the person or company you purchased the course from to receive your user name and password.
  6. If you bought a course voucher from your school bookstore, you need to take that voucher to your class instructor to be enrolled.
  7. If you did purchase the course from our website www.tapseries.com, click here to add yourself as a student of the course. On the next page, click "Individual/Class Accounts", then "Students are enrolled by administrator".
  8. If you still need assistance, please call technical support at 888-826-5222.